Reclamations

We are sad to hear that your Rubens Barn-doll got hurt! We constantly work on improving each handmade Rubens Barn since quality is important for us. Here’s what you can do:

A Purchase Directly from Rubens Barn

We kindly ask you to send us a picture of the injury. Please include a picture of the tag on the doll (see picture below). This is important for our quality improvement.

Additionally, attach your receipt to your message.

Send your message to hospital@rubensbarn.com.

A Purchase from Another Shop

Kindly contact the shop that you originally made your purchase from. Attach a receipt to your message along with a picture of the injury and the tag on the doll (see picture below).

For more information about our reclamation policies, see here!

Reclamation tag
Cutie rainydays Ecobuds Cutie midwinter Clara bike Tim clara Butterfly pink

From the blog

16 Feb

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At Rubens Barn we strongly believe in spreading empathy. Through encouraging empathy and understanding we strive for a future or kindness and understanding. A future of caring children, adults and just people of all ages for that matter!

At this point (given the heading of this post) you might be scratching your head wondering what all of this has to do with babies? Well,...

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