Soft Handmade Empathy Dolls – Swedish Design | Rubens Barn

Reclamations

We are sad to hear that your Rubens Barn-doll got hurt! We constantly work on improving each handmade Rubens Barn since quality is important for us. Here’s what you can do:

A Purchase Directly from Rubens Barn

We kindly ask you to send us a picture of the injury. Please include a picture of the tag on the doll (see picture below). This is important for our quality improvement.

Additionally, attach your receipt to your message.

Send your message to hospital@rubensbarn.com.

A Purchase from Another Shop

Kindly contact the shop that you originally made your purchase from. Attach a receipt to your message along with a picture of the injury and the tag on the doll (see picture below).

For more information about our reclamation policies, see here!


Reclamation tag
Cutie rainydays Ecobuds Cutie midwinter Clara bike Tim clara Butterfly pink

From the blog

26 May

Keeping Spirits Up!

At Rubens Barn we are also struggling with the distance from our parents and so are our children. Some of our commonly shared tips are:

1. Talk regularly. Express your love even if you’re not in the same place. Talk frequently by phone or by video chat through applications like WhatsApp, Zoom, Skype or Facetime. Share one happy thing that you saw, ate or did today; give a...

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14 Apr

Join the #rubensbarnathome challenge!

Are you at home with your children? Come join us in spreading some positive vibes by to sharing ideas of fun activities to carry out at home with your children.

We welcome YOU to share ideas of fun activities to carry out at home with your children. Here's how:

1. Go to Instagram

2. Post a photo, sharing a fun activity to carry out at home with your children

3. Add the hashtag...

Read more ›