Reclamations

We are sad to hear that your Rubens Barn-doll got hurt! We constantly work on improving each handmade Rubens Barn since quality is important for us. Here’s what you can do:

A Purchase Directly from Rubens Barn

We kindly ask you to send us a picture of the injury. Please include a picture of the tag on the doll (see picture below). This is important for our quality improvement.

Additionally, attach your receipt to your message.

Send your message to hospital@rubensbarn.com.

A Purchase from Another Shop

Kindly contact the shop that you originally made your purchase from. Attach a receipt to your message along with a picture of the injury and the tag on the doll (see picture below).

For more information about our reclamation policies, see here!


Reclamation tag
Cutie rainydays Ecobuds Cutie midwinter Clara bike Tim clara Butterfly pink

From the blog

23 Dec

Kindness that's Inclusive of Boys


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22 Dec

Responding with Empathy as a Parent


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"Empathy" has seemed to be a word that has hovered over my mind this...

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