We have successfully gathered funds to plant 5000 trees in Kenya’s Kijabe Forest! Our next destination is the Amazon rainforest due to the recent devastating fires. For each Mini EcoBuds sold in the month of September, we will plant a tree in the Amazon rainforest. Join us to raise awareness of the importance of trees for the environment and future generations!Read more ›
We are sad to hear that your Rubens Barn-doll got hurt! We constantly work on improving each handmade Rubens Barn since quality is important for us. Here’s what you can do:
A Purchase Directly from Rubens Barn
We kindly ask you to send us a picture of the injury. Please include a picture of the tag on the doll (see picture below). This is important for our quality improvement.
Additionally, attach your receipt to your message.
Send your message to firstname.lastname@example.org.
A Purchase from Another Shop
Kindly contact the shop that you originally made your purchase from. Attach a receipt to your message along with a picture of the injury and the tag on the doll (see picture below).
For more information about our reclamation policies, see here!