Reclamations

We are sad to hear that your Rubens Barn-doll got hurt! We constantly work on improving each handmade Rubens Barn since quality is important for us. Here’s what you can do:

A Purchase Directly from Rubens Barn

We kindly ask you to send us a picture of the injury. Please include a picture of the tag on the doll (see picture below). This is important for our quality improvement.

Additionally, attach your receipt to your message.

Send your message to hospital@rubensbarn.com.

A Purchase from Another Shop

Kindly contact the shop that you originally made your purchase from. Attach a receipt to your message along with a picture of the injury and the tag on the doll (see picture below).

For more information about our reclamation policies, see here!


Reclamation tag
Cutie rainydays Ecobuds Cutie midwinter Clara bike Tim clara Butterfly pink

From the blog

16 Dec

Kindness and Independence through Doll Talk


Meet Gigi, mother behind the Instagram account Wifey G! Gigi is from Ontario, Canada and a mother to 1,5-year-old Faith. The family is international and multilingual, speaking both English and Cantonese as a result of having roots from Hong Kong. We asked her to share with us her thoughts about raising Faith to learn empathy. Here’s what she had to say:

Children often express...

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8 Dec

Kindness through Confidence


Meet Nat, mother behind the blog Nat the Natural Mom! Nat is from Florida and a mother to 1,5-year-old Delilah. If you ask her anything about breasfeeding, Disney or body positivity, you'll be sure to get her discussing passionately about any of the three topics. We asked her to share with us her thoughts about raising Delilah to be empathetic. Here’s what she had to say:

I...

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